Return Policy for Customers
The Masonic Library & Museum Shop takes pride in delivering the highest quality merchandise and wants you to be completely satisfied with your purchase. If you are not 100% satisfied with your purchase you can return your order for an exchange or refund.
Merchandise must be returned within 14 days of receipt. Products must be in the condition you received them and in the original box and/or packaging.
Return Shipping- Customers are responsible for paying their own return shipping. We are unable to refund shipping fees associated with your purchase or return.
To process a return or exchange:
1. Place item in box and/or original packaging.
2. Place a copy of your receipt in the box.
3. Ship to:
Masonic Library& Museum Shop, Masonic Temple, 1 North Broad St., Philadelphia, PA 19107
As always please don’t hesitate to contact us at 215-988-1973 or 800-336-7317 should you have any questions about your purchase.
Thank you for shopping with masonicmusuemgifts.com!